Follow your staff requests
See your time off and other staff requests, change or cancel them, and read the decision.
What it's for
Here you see all the staff requests you sent: time off, schedule changes, equipment, payroll questions and others. You see if they are approved or denied. While a request is still open, you can change it or cancel it.
Before you start
- You're signed in as a Chatter.
- You sent at least one staff request (Ask for time off or Other staff requests).
Steps
Open your list
In the menu on the left, click Operations → My requests. You see a table with your requests, newest first. The columns are Request (the title and the type), When, Status and Submitted.
Filter by status (optional)
Click the list above the table (it shows All requests). Pick Open, Approved, Denied or Cancelled. Open shows the requests that are not decided yet.
Open a request
Click the title. The request page opens. It shows the type, the status, "From" with your name and the time you sent it, When, your details and History. After a decision, Decision note shows the reviewer's note.
Change the request (only while it is open)
Click Edit. A panel called Edit request opens on the right of the page with the same fields. Change what you need and click Save changes. The same date rules apply as when you sent it: for example, Time off must still start tomorrow or later.
Cancel the request (only while it is open)
Click Cancel request. A pop-up window asks Cancel this request? Click Cancel request to confirm, or Keep it to go back.
What each status means
| Status | What it means |
|---|---|
| Submitted | You sent it. Nobody is looking at it yet. |
| In review | A reviewer started looking at it. |
| Approved | The answer is yes. This is final. |
| Denied | The answer is no. This is final. Read the Decision note. |
| Cancelled | You cancelled it. This is final. |
An administrator or a manager reviews staff requests. A request is open while it is Submitted or In review.
What you should see
- After Save changes: a message Request updated. and History shows "Edited the request."
- After Cancel request: a message Request cancelled., the status Cancelled, and History shows "Cancelled the request."
- When a reviewer starts: the status In review and History shows "Started reviewing."
- After a decision: the status Approved or Denied, History shows "Approved." or "Denied:" with the note, and Decision note shows the note.
- On an Approved, Denied or Cancelled request, there is no Edit and no Cancel request.
If you have no requests yet: No requests yet and "Ask for time off, a schedule change, equipment or anything else here." If the filter hides everything: No requests match.
Test checklist
Good to know
If a reviewer changed your request at the same time, you see "This request changed while you were looking at it. Reload and try again." Reload the page and try again.
You can't review staff requests, not even other people's. Only administrators and managers can.
Requests that were already in the app before you started testing (for example, sample requests) may have no "Approved." or "Denied:" line in History. To check the history, use a request you send yourself.